Refund Policy for AWKNG TV Play

At AWKNG TV Play, we strive to provide our subscribers with the highest quality streaming service, offering a wide range of TV shows and movies to enjoy from the comfort of your home. We understand that sometimes, our service may not meet every subscriber’s expectations. As such, we have outlined our refund policy below to ensure clarity and satisfaction for our users.

Eligibility for a Refund
Subscribers are eligible for a full refund if they are not satisfied with our service and request a refund within 2 days (48 hours) from the time of their purchase. We believe this period allows our users to adequately assess our service and make an informed decision about its value to their entertainment needs.

Refund Request Process
To request a refund, please follow these steps:

  1. Contact our support team via email at Please include your account information and the reason for the refund request to help us understand how we can improve our service.
  2. You may also call us at +44 7868700956 for immediate assistance. Our customer service team is available to guide you through the refund process and answer any questions you may have.
  3. Alternatively, you can send a written request to our physical address at GVJ9+VX London, United Kingdom. Please include your contact information and any relevant details concerning your refund request.

Non-Refundable Circumstances
Please note that refund requests made more than 5 days after the purchase date will not be accepted. Our policy is designed to give subscribers a fair amount of time to evaluate our service while also considering the costs associated with the content and technology provided.

Refund Processing
Once a refund request is received and approved, we will initiate a refund to your original method of payment. Please allow up to 10 business days for the refund to reflect in your account. This timeframe may vary depending on your bank or credit card issuer.

Changes to Our Refund Policy
AWKNG TV Play reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy to stay informed about how we are helping protect your purchases.

Contact Us
If you have any questions or concerns about our refund policy, please do not hesitate to contact us via the methods provided above. Our team is dedicated to ensuring your satisfaction and is available to assist you with any issues you may encounter.